# How to cancel the Cleanup subscription

**Short answer:** open **Settings › [your name] › Subscriptions**, tap the **Cleanup** subscription, then tap **Cancel Subscription** (or **Cancel Free Trial**) and confirm. Deleting the Cleanup app does **not** stop the billing. Cleanup's own App Store description says the 7-day free trial renews into the yearly plan within 24 hours before the trial ends, so cancel at least a full day early. For a charge you didn't want, ask Apple for a refund at `reportaproblem.apple.com`.

## Steps
1. Open **Settings**, tap your name at the top, then tap **Subscriptions**.
2. Under **Active**, tap the Cleanup subscription. The screen shows the plan, its price and the next renewal date.
3. Tap **Cancel Subscription** or **Cancel Free Trial** (scroll down if you don't see it), then confirm.
4. Check the screen again: a canceled subscription shows an expiration date instead of a renewal date. Apple says that if there's no Cancel button, or you see an expiration message in red, it's already canceled.
5. For a refund, sign in at `reportaproblem.apple.com`, tap **I'd like to**, choose **Request a refund**, pick the reason, select the Cleanup charge and tap **Submit**.
6. Delete the app afterwards if you want: touch and hold its icon, tap **Remove App**, then **Delete App**.

## Cleanup's plans and prices
As listed on the US App Store on November 14, 2026 ([Cleanup: Phone Storage Cleaner](https://apps.apple.com/us/app/id1510944943), seller DEEP FLOW SOFTWARE SERVICES - FZCO):
| In-app purchase as listed | Price | If it renews for a year |
|---|---|---|
| Cleanup Pro 1 Week | $5.95–$11.99 | $309.40–$623.48 (52 weeks) |
| Cleanup Pro 1 Year | $29.99 | $29.99 |

The listing shows a range for the weekly item because the same item appears at several prices. The app's description names a "Weekly Subscription" and a "Lifetime Subscription" and mentions a 7-day free trial, but no lifetime item appears in the listing's In-App Purchases. Prices are in US dollars before tax; the plan and price you're on are shown on the subscription screen in step 2.

## Trial timing: when the first charge comes
Cleanup's description states: "Your account will be automatically charged for renewal, based on the annual subscription plan, within 24 hours before the end of the 7 days free trial period." It also says you can cancel auto-renewal "given that the cancellation is at least 24 hours before the end of the current period." Apple gives the same advice for any trial: cancel at least 24 hours before it ends.

In practice, cancel within six days of starting the trial. If you started it on a Monday morning, the trial ends the next Monday morning and the charge can come any time from Sunday morning, so cancel by Saturday to be safe. The same 24-hour rule applies to a weekly plan: cancel at least a day before the renewal date shown in Subscriptions. After you cancel, that screen shows the date your access ends.

## Deleting the app doesn't cancel it
Subscriptions belong to your Apple Account, not to the app on your phone. Delete Cleanup without canceling, and the plan keeps renewing; Cleanup's own description points you to **Settings › [your name] › Subscriptions** to turn off auto-renewal. Before you delete the app, keep in mind:
- Photos it already deleted stay deleted; they wait in **Recently Deleted** for 30 days.
- Compressed videos it saved stay in your Photos library.
- Anything you put in an app's private vault lives inside that app on the iPhone, and deleting an app deletes its data. Move those photos or contacts back out first.

## How to check you won't be billed
- **Subscriptions:** Cleanup should show an expiration date, and move out of **Active** once access ends.
- **Renewal receipts:** in **Settings › [your name] › Subscriptions**, turn on **Renewal Receipt Emails** to get an email whenever any subscription renews.
- **Purchase history:** in the App Store app, tap your picture, then **Apps & Purchase History › Purchase History** to see every charge.
- **Not listed at all?** Search your email for "receipt from Apple" and check which Apple Account was charged; the [general cancel guide](/guides/cancel-cleaner-app-subscription) covers other accounts, family members and web purchases.

## A pay-once alternative
If you canceled because of the price but still want a cleaner, [Spaceclear](/) has no subscription and no trial that bills. Scanning is always free, and the free plan includes 30 deletions, 1 video compression, 10 conversions and 10 contact fixes a day. Spaceclear Pro is a single **$8.99** payment (US price), with Family Sharing, so there's nothing to cancel later. Its App Store privacy label is Data Not Collected; Cleanup's listing shows Purchases, Identifiers and Usage Data under Data Used to Track You. Feature by feature: [Spaceclear vs Cleanup](/compare/spaceclear-vs-cleanup), and whether the app is worth keeping: [is the Cleanup app safe?](/guides/is-cleanup-app-safe).

## FAQ
### Does deleting the Cleanup app cancel the subscription?
No. Billing continues until you cancel in **Settings › [your name] › Subscriptions**, or on the web at account.apple.com. Deleting the app only removes it from your iPhone.

### Can I get a refund for Cleanup?
You can ask Apple, which handles App Store payments. Sign in at `reportaproblem.apple.com`, choose **Request a refund** and select the charge. Apple says to wait 24 to 48 hours for an update; eligibility varies by country.

### I canceled Cleanup but was still charged. Why?
Two likely reasons: the cancellation came less than 24 hours before the renewal, so that period was already billed, or the subscription is on another Apple Account. Check the receipt email for the account, then request a refund for the charge.

### Does Cleanup have a lifetime plan?
Its App Store description mentions a "Lifetime Subscription", but on November 14, 2026, the US listing's In-App Purchases showed only "Cleanup Pro 1 Week" and "Cleanup Pro 1 Year". Check the options shown inside the app before you buy.

### Can I cancel Cleanup without my iPhone?
Yes. Sign in at account.apple.com and open **Subscriptions**, or use the App Store on a Mac: click your name, then **Subscriptions**. You can't cancel a family member's subscription; they have to do it on their own account.